Frequently Asked Questions (FAQ)

Do you ship worldwide? 
Yes! We offer global shipping on all orders.

When will I receive my order?  
Orders are processed in 1–3 business days and usually arrive within 7–20 business days, depending on your location.

Will I receive tracking info?
Absolutely. You’ll get a tracking number by email once your order ships.

What if my item is damaged or missing?
No worries — contact us at support@thegreenora.com and we’ll make it right.

Are your products eco-friendly?
Yes! We carefully select sustainable, reusable, and minimal-waste products designed for a greener lifestyle.